Management
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Management

In looking back at the early issues of Traveling Light, the biggest change I see is that I’ve shifted to writing many more articles that share very little strategy and instead deliver those down-in-the-weeds, here’s-the-technique, start-with-this-script, say-this-not-that tools and advice. Why? You tell me you...

Have you ever tried to lead a major organizational change that failed? I did years ago, and it hurt! I still remember the sting and the embarrassment of having to retract all of my bold statements and retreat from my position. That’s why, ever since, I’ve...

Check out John Bruno’s short, cool, snappy video on customer-driven innovation at http://www.ncr.com/about_ncr/h/john_bruno_future_technology.jsp. John is NCR’s Executive Vice President leading all industry lines of business, customer service, research & development, marketing, corporate communications, government relations, and business development. Some of our readers were at Cisco when...