02 Nov Tackling the Soft Metrics Challenge
For as long as there have been people-related initiatives, there has been the vexing challenge of measuring their impact. It’s infinitely more complex and challenging than the day-to-day...
For as long as there have been people-related initiatives, there has been the vexing challenge of measuring their impact. It’s infinitely more complex and challenging than the day-to-day...
I’ve been inundated with questions about the MBTI and Majors PTI lately, and I’m happy to see so much interest in self-awareness and how to put self-awareness to good use as a leader. This month, we’re going to focus on three of the discussions which...
Leadership transitions are key inflection points in any enterprise. A well-executed transition will influence everything from customer retention to your employees’ morale and confidence in you, so this is one internal process you want to get right. ...
If you’ve worked closely with me, you have probably noticed that I see what’s going on inside of people, often before they see it themselves. I pick up the zeitgeist of the moment, and the next wave coming. Whether it’s nature or nurture that gave...
While there are many challenges involved in making a decision, one that is often overlooked is naturally occurring bias, which is built into our DNA. There is no such thing as a 100% objective leader or leadership team. It’s a complete myth and an unachievable...
This essential strategy can go to any level of depth you want. This strategy is simply to learn and apply the science of interpreting behavior to avoid assuming your way is the only right way. It’s essential to learn the science of interpreting behavior and then...
In a recent discussion about a complex organizational situation, it struck me how sometimes it’s not the literal, factual reality that creates harm in an organization. It’s the myths we believe as leaders that drive us to make unwise choices that ultimately cause harm. I...
Given the title of this article, I guess I’m a poet and don’t know it. Well, in the article, we’re going to travel a little heavier than usual, but this is just too important to treat lightly. Last weekend we watched the DVD of Talking Heads’...
Earlier this year, I posted a list of top ten tragic mistakes and top 10 best practices in current economic conditions, created by the members of the Society for the Advancement of Consulting®, a group of us who’ve been in business for several years with...
One of the great leadership challenges of any economic downturn is balancing the need to tightly manage expenses with the equally important need to position your company strongly for the inevitable upturn when it occurs. Today, leaders find themselves under pressure to stop investing in organizational...